Your account, signing in and your privacy
Short answerThere's no password: we send a one-time 6-digit code by email. We never sell your personal information, your ID photo is used only to confirm your age and identity, and you can ask for a copy of your information or for it to be deleted.
Your account holds everything that makes ordering easy: your ID status, your orders and your preferences. Here's how it works and how we look after it.
Signing in, no password
We don't use passwords. To sign in:
- Enter your email address.
- We send you a one-time 6-digit code. Email codes can take a minute to arrive.
- Enter the code, and you're in.
If you're new, the same code starts your account: you'll add your name and your date of birth (you must be 21 or older). We use your email for receipts and your mobile number for delivery updates.
Never share your sign-in code with anyone. Our team will never ask you for it.
What's in your account
In your account you'll find:
- Orders: your orders, with receipts and each order's page.
- ID: your ID's status (pending, approved, rejected or expired), and a way to upload a new one.
- Notifications: what we send you, and how.
Marketing messages
You choose whether to hear about offers by email and by text. You can change that any time in your notification settings, or use the unsubscribe link in any marketing email.
How we protect your information
- We don't sell your personal information, and we don't share it with anyone for their own advertising.
- ID photos are used only to confirm your age and identity and so your driver can match your ID at the door. They're never used for marketing, only staff whose job is to verify IDs can see them, and every view is logged. See How ID verification works.
- We keep sales, tax and delivery records for as long as Massachusetts law requires.
Your choices
You can ask us to show you the personal information we hold about you and give you a copy, correct anything that's wrong, or delete your ID photos, your account, or both. Email support@cannabisdeliveryma.com from the address on your account. To protect you, we confirm the request before we act on it.
The full details are in our privacy policy.
Can't sign in?
Check that you're using the email you signed up with, look in your spam folder for an email code, and wait a minute before asking for a new one. Still stuck? Call us at 857-242-0721 and we'll help.